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Delivery Conditions

Delivery with GLS Service in all Hungary:

The expectable delivery time is 1-2 working days. If we can transport the products late or cannot deliver at all, our colleagues will get in contact with the customer. The 48 hours can be counted only from receiving the message ‘The parcel is ready’, not from sending the order. In case of unsuccessful delivery, the GLS service will retry to hand the parcel the next day between 8 a.m. and 5 p.m. (It is worth providing an address where the customer is available in this period.)

In case of Cash on Delivery, the driver of the GLS service will hand the parcel only after receiving the amount on the invoice. The driver will fill in a C.O.D. receipt on the payment in two copies, one of which is given to the customer. If any problem might occur, the customer can prove with the receipt that the amount had been paid. On Saturdays, Sundays and national holidays there is no delivery.

The GLS service maintains an information line, where the customers can inquire about the expectable delivery time of their parcel from 7 a.m. to 8 p.m. Their phone number is +36-1-80-20-265

Weight Delivery Fare (Gross amount)
to 2 kgs
790,-
to 5 kgs
890,-
to 10 kgs
1190,-
to 20 kgs
1390,-
to 30 kgs
1690,-
to 40 kgs
1990,-
over 40 kgs 1990,- +50 HUF/kg
Amount of C.O.D.
Price of C.O.D. (Gross amount)
to 20 000,- HUF 350,-
to 50 000,- HUF 400,-
to 100 000,- HUF 700,-
to 150 000,- HUF 900,-
over 150 000,- HUF

1% of the amount to be paid

Prices include VAT.

If the diameter of the parcel exceeds 3 meters, overcharge has to be paid.
Diameter = 2×height + 2×width + 1×length. The overcharge for an oversize parcel is 1300 HUF.

Receiving in Person

The cheapest way of receiving your parcel is to come to our customer service in opening hours. Of course, in this case we do not charge any transportation cost.
The address of our customer service: 28 Lomb Str., H-1139 Budapest
Mobile phone: +36-30-45-57-373

Opening hours: from Monday to Friday between 8 a.m. and 4 p.m.

Delivery with GLS Service in the countries of the EU (way of payment: transfer in advance):

In case of payment in advance, we always send a copy of the invoice in e-mail. Please, before receiving this e-mail, do not transfer the amount to our account number 10918001-00000016-46580017 at UniCredit Bank Hungary Zrt. In the note, please, present the number of the invoice, because it identifies which parcel you are paying for.

District
(€/Parcel)
< 2 kg < 3 kg < 5 kg < 10 kg < 15 kg < 20 kg < 25 kg < 30 kg < 40 kg

1st zone

13,5 €
14 €
14,5 €
15,5 €
16,5 €
18 €
20 €
22 €
24 €

2nd zone

14 €
14,5 €
15 €
15,5 €
18 €
20,5 €
23 €
25 €
27,5 €

3rd zone

22 €
23 €
24,5 €
25 €
26,5 €
28 €
32 €
35,5 €
39 €

4th zone

24 €
27 €
30 €
33 €
48,5 €
63,5 €
71,5 €
79 €
87 €
5th zone 9,5 €
10 €
10,5 €
10,5 €
12 €
13 €
14 €
15,5 €
20,5 €
HANDLING TIME
Zones Countries (working days)
1st Slovenia, Austria, the Czech Republic(2),
2nd Poland(2), Germany, Belgium, the Netherlands, Luxemburg, Bulgaria
3rd Denmark(3), Italy, France(3-4), Monaco(4), Great Britain(4-5), Ireland(5)
4th Lithuania(3), Latvia(4), Estonia, Sweden(4-7), Greece, Spain, Portugal, Finland(5-7), Malta(5), Cyprus(6-7)
5th Slovakia(1), Romania(2)

Prices include VAT.

If the diameter of the parcel exceeds 3 meters, overcharge has to be paid. Diameter = 2×height + 2×width + 1×length. The overcharge for an oversize parcel is 1300 HUF.

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